Gamification and Organizational Justice: a business approach
DOI:
https://doi.org/10.29076/issn.2528-7737vol18iss49.2025pp61-70pKeywords:
Justice, dynamics, self-learning, benefit, SkillsAbstract
Gamification seeks to foster innovative and engaging responses through the use of game-based strategies, enabling participants to progressively develop their skills and self-directed learning. In parallel, organizational justice aims to establish fair work environments where employees are rewarded, motivated, integrated, and valued according to their contributions, free from bias and arbitrariness.
This study aims to evaluate whether the implementation of gamification enhances the management of organizational justice by integrating its core components (dynamics, mechanics, and elements) with Colquitt's four-factor model of Organizational Justice (M4). A quasi-experimental design with a quantitative approach under a positivist paradigm was employed. The study was validated through expert judgment using Aiken’s V coefficient (0.93) and demonstrated strong reliability through Cronbach’s Alpha (0.86).
Data were collected using a 20-item questionnaire administered to 49 Business Administration students at the Technical University of Ambato, who participated in five structured gamified activities designed to reflect the four dimensions of organizational justice. The findings support the applicability of gamification as a strategic tool to promote organizational justice and offer valuable insights for future research and practical interventions in similar contexts
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