ADVANTAGES AND DISADVANTAGES OF PSYCHOLOGICAL CARE THROUGH TELEMATIC MEDIA
DOI:
https://doi.org/10.29076/issn.2602-8379vol6iss11.2022pp181-191pKeywords:
Psychology, Telematics, Psychotherapy, Coronavirus, TelepsychologyAbstract
Abstract: In March 2020, the World Health Organization (WHO) characterized COVID-19 as a pandemic, and established prevention protocols that suggest, among others, isolation and social distancing. Psychologists around the world, in order to comply with such provisions, have sought to implement telepsychology in their services. The main objective of the research was to compare the effectiveness of telepsychology versus face-to-face and to identify the advantages and disadvantages presented during the pandemic. The methodology used for the systematic review has a qualitative approach, with a descriptive scope. The period of time in which the information was collected was during the first four-month period of 2021 in the following databases: Science direct, Dialnet, Ebsco host, Taylor & Francis Online, Jstor, Scopus, ProQuest, among others. As a result, a total of 840 studies were obtained, of which 37 were chosen after overcoming the previous selection and discrimination criteria cited in the PRISMA guide. From the review of several articles related to telepsychology and its development during the pandemic, efficacy was evidenced in different approaches, with a significant majority in those based on Cognitive-Behavioral models, regarding its advantages and disadvantages, several have been extracted, which have been contrasted with face-to-face therapy. Finally, its development has been explored, showing an incipient growth due to the need to adapt to the restrictions imposed by the WHO to prevent the spread of the SARS-CoV-2 virus in the population.
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